BIGGBY® COFFEE Named a 2022 Top Food Franchise by Franchise Business Review
Category: Company News
Independent Survey Shows Franchise Owners Are Highly Satisfied with BIGGBY® COFFEE’s Performance
Lansing, Michigan, June 27, 2022 – BIGGBY® COFFEE is one of just 38 franchise companies to be named an award-winning franchise by Franchise Business Review in its 2022 report on the Top Food and Beverage Franchises.
BIGGBY® COFFEE believes that owning a coffee shop is a higher calling. No other business brings so many people together and creates the potential to do exponential amounts of good in a community. BIGGBY® COFFEE delivers on the promise of gourmet coffee, world-class customer service, and non-stop community engagement. Steadfast reliance on systems to support people and share great coffee has allowed our franchise to grow to over 300 locations since 1995.
Franchise Business Review, a market research firm that performs independent surveys of franchisee satisfaction, provides the only ranking of franchises based solely on actual franchisee satisfaction. Franchise Business Review publishes rankings of the top franchises in its annual Guide to Today’s Top Franchises, as well as special interest reports throughout the year recognizing the top franchises in specific sectors.
To select the companies on this year’s list of top food franchises, Franchise Business Review analyzed 18 months’ worth of data from over 10,500 franchise owners in the food sector regarding their overall satisfaction with their brands and their likelihood to recommend them to others.
BIGGBY® COFFEE’s franchisees were surveyed on 33 benchmark questions about their experience and satisfaction regarding critical areas of their franchise systems including training & support, operations, franchisor/franchisee relations, and financial opportunity.
“The food franchise sector is historically one of the toughest, but delivers a tremendous return on investment for many,” said Eric Stites, CEO of Franchise Business Review. “The key is to choose the right brand. The award-winning brands on our list of the Top Food Franchises rate 15% – 25% higher on average in overall franchisee satisfaction over other food competitors. That data is very telling in that it provides real insight for someone considering investing in a franchise into the companies that are performing well in the areas critical to their franchisees’ success.”
Visit www.FranchiseBusinessReview.com to learn more about the 2022 Top Food & Beverage Franchises.
About The BIGGBY® COFFEE Franchise
The BIGGBY® COFFEE brand, based in East Lansing, Mich., was started with a single store on March 15, 1995. One year later, and on the cusp of opening a second location, Bob Fish and Michael McFall, on a handshake and $4,000, decided to franchise the concept. The brand’s cultural values of Make Friends, Have Fun, B Yourself and Share Great Coffee help coffee-lovers and the coffee-curious alike benefit from a less pretentious and fun approach to the standard gourmet cafe paradigm. Besides connoisseur-worthy drinks with names like Teddy Bear® and Caramel Marvel®, baristas with the BIGGBY® COFFEE brand provide a unique experience focused on brightening their customers’ day and supporting them in building a life they love. The “Big ‘B’” on the orange background caught on, and today the BIGGBY® COFFEE brand has more than 300 cafes across many states including Michigan, Ohio, Indiana, Illinois, North Carolina, South Carolina, Wisconsin, Kentucky and Florida. In 2018 the BIGGBY® COFFEE brand launched an Area Representative Program and currently has 19 Area Representatives in 9 states.
About Franchise Business Review
Franchise Business Review (FBR) is a leading market research firm serving the franchise sector. FBR measures satisfaction and engagement of franchisees and franchise employees and publishes various guides and reports for entrepreneurs considering an investment in a franchise business. Since 2005, FBR has surveyed hundreds of thousands of franchise owners and over 1,100 leading franchise companies. To read our publications, visit https://franchisebusinessreview.com/page/publications/. To learn more about FBR’s research, please visit www.FranchiseBusinessReview.com
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